Widerrufsrecht
Refund Policy
Returns
We offer a 14-day return policy, which means you have 14 days after receiving your order to request a return.
To be eligible for a return, your item must be:
* Unworn and unused
* In its original condition
* With all original tags attached
* In its original packaging
* Accompanied by proof of purchase
Returns that do not meet these conditions may be refused.
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How to start a return
To request a return, please contact us first at:
Please include your order number and the reason for your return.
Returns sent without prior approval will not be accepted.
Once your return request has been approved, we will provide you with further return instructions.
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Return Address
Belarbi Zahmani
Jamil Belarbi Zahmani
Auf dem Dom 12
53572 Unkel
Germany
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Return Shipping Costs
Customers are responsible for the cost of returning their items unless the product arrives damaged, defective, or an incorrect item was delivered.
We recommend using a tracked shipping service, as we cannot be held responsible for returns lost during transit.
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Damaged, Defective or Incorrect Items
Please inspect your order upon arrival.
If your item is damaged, defective, or you received the wrong product, contact us immediately at:
We will assess the issue and provide an appropriate solution as quickly as possible.
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Exchanges
We currently do not offer direct exchanges.
If you would like a different size or color, please return your original order (if eligible) and place a new order.
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European Union 14-Day Cooling-Off Period
If your order is delivered within the European Union, you have the right to cancel or return your order within 14 days for any reason and without giving a reason.
Returned items must be:
* Unworn
* Unused
* With all original tags attached
* In their original packaging
* Accompanied by proof of purchase
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Refunds
Once we receive and inspect your return, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method.
Please note that it may take several business days for your bank or payment provider to process the refund.
If you have not received your refund within 14 business days after approval, please contact us at: